FAQ

DELIVERY & RETURNS

Do you ship internationally?

Yes, Raw Vision ships worldwide.

Orders within the UK generally take about 7–10 working days to arrive.

Magazine orders within the US are despatched from Raw Vision’s mailhouse in New York; shipping time is 7–10 working days, depending on distance. Books are not held in the US and will only be dispatched from the UK, meaning delivery may take 14–21 days.

Orders within Europe and Rest of World are dispatched from Raw Vision’s base in the UK and may take up to three weeks to arrive, depending on distance.

Delivery will be made to the address of recipient as shown on order. Billing address and delivery addresses can differ.

My order has not arrived yet. What should I do?

If you received an email notification that your order has shipped but it has not arrived by the estimated delivery date, please contact us at info@rawvision.com and tell us your order number (from your order confirmation email); we will look into this for you.

Can I get a discount on bulk orders?

Yes, there is a 10% discount if you purchase 5+ magazines at once.

What happens when an item is out of stock?

We track stock levels so that sold-out items should not be available to purchase, however in the rare event that this may happen, customers will be contacted as soon as possible to offer a refund, exchange or delivery at a later date once the item has been restocked. All deliveries are subject to availability. 

Can I return my order?

If you need to return an item, contact us at info@rawvision.com to initiate the return. See our refunds policy for more information. 

GENERAL QUERIES:

What is Raw Vision Magazine about?

Raw Vision was first published in 1989 with the express purpose of bringing the phenomena of Outsider Art to a wide public. The first edition of Raw Vision presented works known to just a handful of people around the world. Raw Vision has since continued to feature new discoveries of Outsider artists and unknown places such as sculpture gardens and extraordinary self-made buildings.

Raw Vision remains the world's only international journal of the art of the "unknown geniuses" who are the creators of Outsider Art. Untrained, unschooled and uninfluenced by the art world, the work of these artists continues to stun and amaze. They invent their own forms, techniques and create private worlds. Only in the pages of Raw Vision can readers discover for themselves the world of Outsider Art.

This high quality quarterly publication takes a fully international view of events and presents all the latest news of exhibitions and publications in this fascinating field. It features artists from every continent and its news pages cover many different countries around the globe.

Raw Vision can give art lovers a unique insight into the power of "raw" creativity which contrasts completely with the prosaic world of conceptual and institutional contemporary art so prevalent in our museums and galleries today. It is not for nothing that Outsider Art has been termed 'the hidden face of contemporary art', like the hidden face of the moon.

Can my gallery advertise with you?

We are always happy to help raise awareness for galleries promoting outsider or naïve art; if you would like to discuss advertising an upcoming exhibition or event, get in touch with us via info@rawvision.com.

I am an artist. Will you feature my work?

We are not currently accepting artist submissions for our magazine or social media.

I am looking for a publisher. Could I work with you?

We are not currently accepting submissions; however, we will always try to help authors working in the field of outsider art, even if we cannot publish their work. We may be able to help raise awareness of it through Raw Vision Weekly (our newsletter) or be able to put them in touch with publishers in the US / UK / EU.

If you have written or researched content which you think may be relevant to our readers, you can get in touch with us at info@rawvision.com.